Customer Testimonials

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DealerRater Feb 15, 2025

Professional service with friendly staff. Clean office and waiting room. Overall a good experience end to end.

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Google Feb 13, 2025

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Google Feb 13, 2025

I had a fantastic experience purchasing my car from College Park Hyundai! I found a great vehicle on their website on a Sunday and called in right away. They connected me with Miraj, who was incredibly helpful from the start. Since it was such a good car, I knew it wouldn’t stay on the lot for long, but Miraj made the process smooth and helped me secure it quickly. He was knowledgeable, answered all my questions, and had a great sense of humor, making the whole experience enjoyable. If you're looking for a car, I highly recommend asking ...

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Google Feb 8, 2025

Have to clean the car after service

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Google Feb 8, 2025

My advisor was very personable and professional. Explained what needed to be done without me feeling pressured.

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DealerRater Feb 8, 2025

My advisor was very personal and professional.The service department did awesome job on my car

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DealerRater Feb 7, 2025

Had a flat tire on a nasty weather day and Robert in the service department was able to assist with the repairs quicker than expected.

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Google Feb 4, 2025

The new general manager of College Park Hyundai Led By David Gruner, a veteran sales person Charlese Anene, and Two super Finance Managers, Kadeem Rogers and Jeremiah Owolabi made it possible for me to buy my 2025 Kona after my 2024 Venue was totaled. I am very impressed. College Park Hyundai is back because these four gentlemen. I am very grateful to these gentlemen because my credit was shot after buying the Venue in 2024. I will buy here again and again!

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Google Feb 2, 2025

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Google Feb 2, 2025

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DealerRater Feb 2, 2025

The work was done quickly on time, on schedule and ended in a reasonable price

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DealerRater Jan 31, 2025

Everyone was attentive and explanation of what was needed was clear. The waiting area was comfortable and the addition of monitors to view your car being worked on is a nice touch as well!

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DealerRater Jan 30, 2025

Customer Service was efficient and felt like a priority. I will return for future service. Thank you!

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DealerRater Jan 30, 2025

I’ve been going to this dealership since moving to MD. The customer service is great and I love that they expanded. Has really helped wait times!

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DealerRater Jan 30, 2025

Service was fast, efficient and courteous. Staff and managers were informative friendly and very helpful.

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Google Jan 22, 2025

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Google Jan 20, 2025

I bought a car from this dealership last week. Got a good deal based on lots of internet research and price comparison. If you're in the market for a Hyundai, and you're in the 50-mile radius of this place, ask for Steven Johnson. Top flight sales guy, no hassle, no B.S., just above-board honesty and integrity. I'd buy from these guys again as long as I could deal with Steven. I have no financial connection to him, this review or this dealership. But I had such an unusually pleasant experience that I'm going to cross-post ...

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Google Jan 18, 2025

Parts came in 2 days, repairs were done same day. I truly appreciate the mechanics who attended to my vehicle. Little pricy, but payment plans are available. They accepted 3rd party warranty.

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Google Dec 29, 2024

Updated review. Though our first visit was irritating and unprofessional, the team here turned our experience around and we now own a beautiful Santa Fe. Our salesperson, Zawar, is kind, knowledgeable, and intent on delivering a positive client experience. Sales manager Eilam is a pro who understands how to connect with clients and find solutions to make them happy. Call ahead and make an appointment with Zawar, he will treat you right. Eilam is the right person to get your deal done.

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Google Dec 27, 2024

Had a small hiccup when purchasing the vehicle but once Chris found out what was going on he quickly intervened to fix the issue.

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Google Dec 19, 2024

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Google Dec 19, 2024

I had the best experience last month at this dealership. My dad and I went here just to browse at their used car options. I found a car that we both really liked and when we went to discuss the pricing it was a bit out of our budget. Just as we were walking out, calling it a night and about to go home, the manager Chris Martin came out the door behind us and told us we could have the car for the budget amount that we had!! He is honestly the best, actually the whole team here is ...

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Google Nov 28, 2024

Excellent service and prompt attention!

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DealerRater Nov 27, 2024

The new service center is clean and comfortable. The service rep was very warm and knowledgeable.

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DealerRater Nov 27, 2024

Very nice and clean. As soon as you walk in you are greeted and recognized.

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Google Nov 27, 2024

Ron.. provided great communication throughout the maintenance process. Explained and reviewed the paperwork. Very satisfied customer!

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DealerRater Nov 27, 2024

Timely and efficient service shout out to Andy and Adrienne keep up the good work,thanks D.W.

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DealerRater Nov 26, 2024

I found the dealer to be helpful and fair. My salesman,,Charles was exceptional he took a lot of time explaining these both before I decided to buy and afterwards

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Google Nov 25, 2024

I had the pleasure of working with Steven at College Park Hyundai, and I couldn't be more impressed with his exceptional service. From the moment I walked in, he made me feel comfortable and heard. Steven truly listened to my needs and concerns, which made all the difference in my experience. He was patient, kind, and maintained a warm, approachable tone throughout our entire interaction. His professionalism and dedication to providing top-notch service were evident every step of the way. If you're looking for a genuinely caring and knowledgeable person to work with, I highly recommend Steven! Thank ...

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DealerRater Nov 25, 2024

Third time purchasing from this dealership. Never had any problems. Service is always a good experience.

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Google Nov 25, 2024

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Google Nov 24, 2024

The service was truly great and wonderful customer service and Joseph is such a awesome Manager with taking care all of the customers.

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Google Nov 23, 2024

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DealerRater Nov 23, 2024

This dealership was very open on what they were looking at and what they were going to do!

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Google Nov 22, 2024

At the beginning of October 2024, I went to College Park Hyundai looking for a car without much expectations, especially after visiting several other car dealerships within the same area without much luck. I came out a very happy customer. The service was great. No sales pressure. Feel very at ease, like a friend with Salesman Charles as well as the manager, Chris. I got a good deal on a pre-owned Subaru Outback. I did not want to new care for the moment. Even several days after the sale, I still call these guys and they always stand ready to help ...

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DealerRater Nov 21, 2024

Well. First, easy and high quality service. Friendly customer service. Very relaxing and clean environment.

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Google Nov 20, 2024

Great service. Was in and out with an appointment. Waiting area was clean and accommodating.

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Google Nov 19, 2024

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DealerRater Nov 19, 2024

It was professional, helpful and clean. The people were easy and nice to talk to. It was a good experience.

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DealerRater Nov 18, 2024

1-pros: -My car had to be towed. I didn’t have to pay for the towing. College Park Hyundai took care of it in a very timely manner. -They added many unnecessary services to the repair but didn't insist when I refused. -The diagnostic was fast and the repair was done promptly. 2-cons: -I had to pay 217 dollars for the diagnostic… -They added more services than needed. A- changing 2 tires. My Firestone garage wanted to replace 4 (I quit Firestone), and my mechanic friend told me the tires were good for at least another two years. B- they advised me ...

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Google Nov 15, 2024

(Translated by Google) Good service, they helped me a lot in the process of purchasing my car (Original) Buen servicio me ayudaron mucho en el proceso de la compra de mi carro

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Google Nov 14, 2024

Jonathan my service provider gave me excellent explanations of what was going on. Beatrice Make sure I was comfortable while I waited for the job to be done!

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DealerRater Nov 13, 2024

Satisfactory services. Keep up the good work and please endeavor to get through to the customer during service. You are doing great

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Google Nov 13, 2024

Update: After reaching out to Hyundai, I finally got a second key. Chris, who I believe is sales manager went above and beyond trying to make it right. Leaving the old review for reference because it was reflective of my original experience, especially with the sales person I dealt with. Original review: Bought a CPO (certified pre-owned) car at a great deal, but have a few issues, given below: (1) I only received one car key (which the sales person claimed was the only one), despite CPO cars requiring 2 keys (because Hyundai's CPO certification process involves testing both keys). My ...

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Google Nov 12, 2024

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Google Nov 3, 2024

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DealerRater Nov 1, 2024

Great service adviser. Ron. Very helpful and keep me Informed. Thanks you very much Ron

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Google Oct 31, 2024

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DealerRater Oct 22, 2024

My transaction with them was smooth and their customer service is exceptional I was impressed

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DealerRater Oct 18, 2024

Excellent services Mrs Adrien is doing a great job I thank the entire Hyundai team

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DealerRater Oct 15, 2024

The dealership was welcoming and very efficient. So glad that they valued my time and my business with them.

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Google Oct 12, 2024

Excellent service

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Google Oct 12, 2024

Adrienne was amazing ! No long wait and the available appointments were great

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DealerRater Oct 11, 2024

My past encounter with the dearlership was not pleasant at all. This time I see improvement in the customer service obviously I did not encounter the same problem,

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Google Oct 11, 2024

The work on my Tuscon was performed great, and it was completed when they said it would be.

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Google Oct 11, 2024

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DealerRater Oct 10, 2024

Quick, efficient, explained to me about my car, very clean and comfortable waiting area. Nayla was great.

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DealerRater Oct 10, 2024

The College Park Hyundai dealership has really good customer service, they worked throughly and quickly.

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DealerRater Oct 9, 2024

Excellent communication and fast service for everything I needed! Very honest and look forward to my next visit.

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DealerRater Oct 9, 2024

I have been servicing this dealrlership since i purchased my car in 2014. While individuals have changed here, it has generally been a pleasure to deal with most.

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Google Oct 8, 2024

I came here for the first time because my driver mirror was damaged and had to get it fixed. The vibe there felt a bit unwelcoming. But then I met Joann who is a complete sweetheart and super helpful. She went out of her way to provide the best price to get my mirror fixed. After the uncomfortable experience speaking with the front desk on the phone and in-person, Joann turned that whole experience around. She's definitely a light there in a dark place.

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DealerRater Oct 6, 2024

They are very willing to negotiate with me, the staff was very friendly and reliable.

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DealerRater Oct 5, 2024

I received excellent service on the repair of my Hyundai Sante Fe. I would definitely recommend the service department for their excellent customer care.

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Google Oct 3, 2024

The hyundai dealership took good care of me and help me to purchase my first car definitely recommend you go here

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Google Oct 3, 2024

I had the best car buying experience at College Park Hyundai. Phenomenal staff and sales associates. The customer service was top notch. They went above and beyond and made this car buying experience easy, stress free and quick. Highly recommend College Park Hyundai. Special thanks to my sales rep Charles, Lee in the finance department and the manger Chris.

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Google Oct 2, 2024

Robert thank you so much for your outstanding customer service. I've never left a dealership stress free. You're appreciated!

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DealerRater Oct 2, 2024

I had an excellent experience buying my first car on this dealership. Buying a first car as an immigrant is not an easy task. The financing process was beyond expectations.

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DealerRater Sep 30, 2024

Had an excellent experience with the dealership. The staff was friendly, and professional, and made the whole process smooth.

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Google Sep 27, 2024

Ron was very nice and explained and showed me what the issue was. Listened to me #>%^> about the issue (to me - Hyundai design problem) . Will be sending video to Hyundai and Attorney General. Appt. 7:45, got there 7:55, accident on beltway. Car panic button - 9:34 am (to locate car for service?). Hour and 30 minutes later… so much for appointments, everything is a 4 hour window.

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DealerRater Sep 27, 2024

Everyone was eonderful kevin Castillo did a great job. I would choose him snf your dealership sgsin

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DealerRater Sep 24, 2024

Customer service was great and service of the car was completed in a timely manner.

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Google Sep 20, 2024

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Google Sep 8, 2024

I was a little skeptical going in because I've heard horror stories about Hyundai engine replacements under warranty. I can't stress enough how awesome the team at college park hyundai was! They calmed my fears and made sure to communicate the whole way through the process. My service advisor, Robert, was so helpful and called or texted me with updates often. I got my car back with a brand new engine in under 5 weeks! I would 100% recommend their service center to anyone.

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DealerRater Sep 6, 2024

I had a wheel alignment. The car was ready in 90 minutes (efficient) & the total price with tax was $151 (slightly cheaper than some other places). Staff was friendly.

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Google Sep 5, 2024

Can’t thank the staff enough. Scheduled a recall for a trunk latch, but my trunk got stuck with the majority of our vacation luggage in the back. Tried a closer repair shop and they simply gave up. My wife had a trip the next day so we had to get in the trunk earlier than our appointment. The team worked us in and took care of it in no time. Special thanks to the service staff Adrian and Andy for being empathetic to our situation and not making me come in on a Saturday during football season!

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DealerRater Sep 4, 2024

The College Park Hyundai service experience was world clas and totally exceeded expectations. My Service Advisor Joseph provided excellent service and follow up, and his attention to detail was above what I expected. The customer service from Hyundai Corporate was world class and that sentiment was followed up be the service and Customer follow up at College Park Hyundai Service Department. An excellent team effort all around and says a lot about Hyundai keeping its Customers happy and exceeding their expectations, A big thanks all around, and a big thanks again to Joseph my service advisor, wil definitively recommend the ...

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Google Sep 4, 2024

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Google Sep 4, 2024

This was the second dealership I went to that day to buy a car. The dealers were friendly, professional and listened attentively to what “I” wanted. I spoke with Ben on the phone and he remembered me when I arrived. He connected me with Mansour whom assured me he was going to take care of me and he did. He was knowledgeable and kind. He didn’t make me feel like it was just a deal being made I felt like family. Then to seal the deal Kadeem was on point. He handled my long term decision with class and ...

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DealerRater Sep 4, 2024

It was a pleasure buying a car at College Park Hyundai. Kevin was no nonsense sales person who gave us a great deal. He went out of his way to get us the car we wanted. Lee in the finance department presented us the available extras with no pressure. I highly recommend this dealership.

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DealerRater Sep 4, 2024

The best service ever, I recommend this dealership for service or inspection, thank you a lot

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Google Sep 3, 2024

Pleace is nice all the staff is attend customer very well and also very experienced all they are doing. Go check the place out And have a good deal with them

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Google Aug 31, 2024

I received EXCELLENT SERVICE!!!! :o) I had a number of things that needed to be fixed on my car and the Manager went over my work order and helped me with all my concerns. EXCELLENT MANAGER!!!!: o)

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Google Aug 31, 2024

I would like to express my sincere gratitude to Mr. Hamid for taking the time to listen to my concerns and providing a solution to the issues I faced with the broken FOB key after my vehicle was serviced. His understanding and prompt response have truly made a difference in turning around what was initially a frustrating experience. I appreciate his professionalism and dedication to customer satisfaction, which have reassured me of the quality of service provided. Thank you college Park Hyundai 🙂 Dawit Mekonnen

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Google Aug 30, 2024

When it comes to the sales department I had the absolute best experience. Mike Brown was the BEST. He took his time to explain everything and answer any questions that I had. Purchasing my new vehicle was smooth. Chris Martin, Lee, and Mike Brown worked like the dream team to make this process easy! I promise you they are the only reason that I left that place satisfied. I will NEVER EVER go to that service center again because they are HORRIBLE!!! They cause damages to your vehicle causing you to come out of pocket to fix the issues. Thanks ...

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Google Aug 28, 2024

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DealerRater Aug 24, 2024

Very easy to communicate with. Reasonable charges for a dealer. Would be nice if they were open a bit later gor pick up.

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DealerRater Aug 23, 2024

They are a fantastic team walk you through all processes of of purchasing a new 🆕 vehicle to day

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Google Aug 22, 2024

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DealerRater Aug 21, 2024

Purchased 2022 Tuscon Hybrid. Have 5 courtesy (free) oil changes in past 2 years, with tire rotations and service inpections. Value of about $400. I have nothin GB but good things to say about Hyundai and College Park Hyundai.

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Google Aug 17, 2024

We had such a great experience settling on our car. Every single person we dealt with was both professional and truly kind. Kola test drove several cars with us and gave wonderful feedback on what would be a good fit for our needs, and when we settled on one, he drove 50 miles to get exactly what we wanted. Magnus helped us settle on a fair price once we made the choice. Krystian Leacock made sure that we understood every feature of the car, patiently pointing them out and checking back that we felt comfortable using them. He showed us several ...

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Google Aug 15, 2024

If you’re going to shop here reach out to Kevin Castillo. He was great helping me find the new car I wanted and provided exceptional service.

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DealerRater Aug 14, 2024

I was very pleasantly surprised by the care and attention given and the respect shown. They were never too busy to give attention and ALL of the staff I interacted with showed the same dedication. I congratulate you on having great personnel

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Google Aug 13, 2024

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Google Aug 13, 2024

I had a great experience here. Had to been four other dealers looking for a used EV. Mike Brown in sales knows a lot about cars (which I discovered was not always the case with sales) he talked to me about pros and cons of different cars. Nice guys, easy atmosphere and I never felt like I was getting played. And very happy with my car.

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Google Aug 4, 2024

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DealerRater Aug 1, 2024

Excellent customer service. Very knowledgeable of the vehicle. Sales manager Ben was very helpful on working out on a deal for me. Moe has great customer service and patience with me while I’m choosing my new vehicle.

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Google Jul 29, 2024

5 Stars for Alyse in the Service Department. Pleasant, listens, knowledgeable, made the checkin process smooth and kept me up to date while I waited. I even doubled back to the dealership to get air in my tires... she smiled and said, "no problem." Thanks Alyse!

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DealerRater Jul 28, 2024

Great service friendly staff clean and very professional and honest people ready to take care of you

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Google Jul 21, 2024

Excellent service! Professional and thorough.

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Google Jul 20, 2024

Robert was fantastic - excellent customer service!


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